Monetization Analyst - Leaply

As an Analyst, you will be the strategic bridge between raw data and operational excellence. You will join our Operations team to drive efficiency across three key pillars: Monetization, Support, and Online reputation. Your role goes beyond just building reports; you will be expected to uncover hidden patterns, propose data‑backed solutions, and actively participate in their implementation, including our upcoming AI‑driven automation initiatives.

• Foundation Building & Data Architecture: As the first analyst in this direction, you will own the end‑to‑end data flow—from querying and structuring raw data in BigQuery to ensuring a "single source of truth" for the entire Ops department.
• Advanced Analytics & Modeling: Move beyond basic reporting. You will develop antifraud models to mitigate risks and design complex behavioral segmentations to understand user lifetime value and churn triggers.
• Performance Monitoring: Architecting the automated KPI ecosystem and health‑check dashboards for Payments, Support, and FirstLook.
• Strategic Insight Generation: Conducting high‑level deep‑dives into payment failure trends, transaction routing optimization, and operational bottlenecks.
• AI & Automation Integration: Leading the charge in implementing AI/LLM solutions—from automated support ticket classification to predictive routing and fraud detection.
• Actionable Implementation: Working as a strategic partner to Ops Leads to ensure your data models translate into direct business growth and process overhauls.

• Experience: 2+ years of experience in Data or Operations Analytics (preferably in Fintech, SaaS, or high‑growth startups).
• SQL Mastery: Proficiency in writing complex, optimized queries (CTEs, Window Functions, etc.).
• Visualization Skills: Proven ability to tell a story with data in Tableau, making complex metrics easy for stakeholders to digest.
• Analytical Mindset: Strong understanding of product funnels (Amplitude) and business unit economics.
• Adaptability: A keen interest in AI/Machine Learning and a willingness to experiment with new automation tools.
• Communication: Fluent in translating data findings into clear business recommendations.

• Competitive compensation and a high‑impact role.
• Full Ownership: Freedom to optimize and evolve the support function as you see fit.
• Support from the best: Access to internal professional communities (Marketing, Product, Operations) within the SKELAR network.
• A meaningful mission: Help millions of people live healthier lives every day.